Which action supports a resident's emotional well-being?

• A. Ignore resident's preferences and routines.
• B. Offer a listening presence, provide routine and meaningful activities, involve family when appropriate, and maintain a respectful, positive attitude.
• C. Limit social contacts.
• D. Focus solely on tasks without considering feelings.

Answer: (B)

Supporting emotional well-being means recognizing the resident as a person with thoughts, preferences, and connections. A listening presence shows you value what they say and helps reduce isolation by making them feel heard and understood. Providing routines and meaningful activities gives structure, purpose, and opportunities for engagement, which can lift mood and encourage participation. Involving family when appropriate preserves familiar support and strengthens a sense of belonging. Maintaining a respectful, positive attitude protects dignity and builds trust, making it easier for the resident to express needs and feel safe.

Actions that ignore preferences, limit social contact, or focus only on finishing tasks without considering feelings undermine emotional well-being by leaving the resident unseen and disconnected from others.